Privacy Notice

1. Information About Us
 

In this privacy notice, 'we', 'us' and 'our' means Daifuku Oceania Ltd, BCS Airport Systems Pty Ltd, BCS Infrastructure Support Pty Ltd, BCS New Zealand Ltd,  BCS Integration Solutions Sdn Bhd, BCS Integration Solutions (Singapore) Pte Ltd and their related entities and bodies corporate (together referred to as 'Daifuku Oceania'). For company contact details, click here. 

What this privacy notice covers 
In this privacy notice, references to 'work' include permanent and temporary employment, as well as casual work, agency work, independent contractor work, internships, apprenticeships, work experience placements and volunteering. We may give you further privacy information if necessary for specific reasons.
 

2. How We Collect Personal Information
 

We collect personal information from you and from certain other people and organisations (for example, recruitment agents and referees).
 

You must provide this personal information so that we can meet our obligations, you can enjoy the benefits that we offer, and we can manage our relationship with you properly. If you do not provide this personal information, these outcomes may not be possible.
 

If you provide us with information about other people (for example, your referees), you must make sure that they know you are doing this and do not object to you giving us their information. You should also make them aware of this privacy notice.
 

We collect personal information from you through your interactions with us, including by phone, by email, through our websites, by post, by filling in application or other forms, by uploading your cover letter and resume, face-to-face (for example, in interviews), and by taking part in assessments (for example, presentation exercises in interviews).

We also collect personal information about you by monitoring your access to our premises.
 

We collect personal information from people and organisations such as:

• Recruitment agencies

• your referees (for example, your former employer);

• if you have been referred for a position by a Daifuku Oceania employee, the Daifuku Oceania employee who referred you;

• any service providers who work with us in relation to your employment (for example, selection companies and providers of online assessments);

• service providers, such as LinkedIn or Seek, who, with your permission, share your account and profile information in order to pre-fill our online application forms;

• your parent or guardian, if you are under 18 years of age;

• doctors, other clinicians and health-care professionals, hospitals, clinics and other health-care providers to help with workplace health and safety;

• our agents (for example, our legal representatives if we are involved in legal proceedings against you);

• credit-reference agencies, fraud-detection agencies, criminal-history reference agencies, if we need to carry out relevant checks (we will tell you at the time if we collect information from you to carry out these checks, and there is more information in the ‘criminal-offences information’ section below);

• government departments (for example, the tax office or social-security office); and

• sources which are available to the public (for example during your recruitment, we may review your LinkedIn page to get an overview of your professional history and qualifications, and we may also read any work you have had published that is relevant to the role we are considering you for, such as research or academic articles).
   

3. Types of Personal Information

We will only collect information that is necessary for the purposes for which it will be used. We collect two types of personal information about you:
 

• standard personal information (for example, information we use to contact you, identify you or manage our relationship with you); and

• sensitive information (for example, health information in connection with medical or carer’s leave, information about race, ethnic origin and religion for diversity and inclusion purposes, and criminal record).
   

Standard personal information includes:

• contact information (for example, your name, username, address, email address and phone numbers);

• the country you live in, your age, your date of birth and national identifiers (for example, your National Insurance number or passport number);

• information about your employment (for example, the date you were hired, the dates of any promotions, the dates and details of your resignation or termination performance appraisals (if this applies);

• details of your previous work and your education, professional certificates and registrations, and other information from your CV;

• financial details (for example, payment details and bank details);

• the results of any background checks (not including criminal-history checks) we have carried out on you; and

• photographs and videos from our CCTV systems.
   

Sensitive information includes:

• information about your health (you might provide this information when filling in application forms, it may also come from notes and reports about your health and any treatment and care you have received or need, and medical certificates) and, where required for your role, vaccination history information;

• information about your race, ethnic origin and religion (this information may be included in application forms to support diversity and inclusion initiatives); and

• information about your criminal record (you may choose to tell us about your criminal-history in your application. Depending on your role, we may also need to carry out a criminal-history check and we will tell you if we plan to carry out a check).
   

4. What We Use Your Personal Information For
 

 We may use or disclose your personal information to:

• manage the recruitment process and our relationship with you, our business and the people and organisations who provide services for us;

• ensure that you are fit and proper to fulfil the requirements of the role you are applying for to enable us to protect our customers, employees, business reputation and assets;

• carry out business activities related to recruitment including administration, quality assurance, risk management and information services;

• carry out our obligations and exercise rights under legislation (for example, we process health and disability information so that we can understand any reasonable adjustments we might need to make for you during the recruitment process or if you come to work for us, and we process information about your race, ethnic origin, religion or philosophical beliefs to help us monitor equal opportunities);

• protect our (or our customers’ or other people’s) rights, property or safety;

• exercise our rights, to defend ourselves from claims and to keep to laws and regulations that apply to us and the people and organisations we work with;

• invite you to apply for a position that you have been referred for by a Daifuku Oceania employee;

• comply with relevant laws and regulations; and

• take part in, or be the subject of, any sale, merger or takeover of all or parts of the Daifuku Oceania business; and

• contact you about future roles that may be of interest to you.
   

5. Sharing Your Information

We share your information, for the purposes set out in this privacy notice, with:

• any of our employees or agents who are involved in the recruitment process;

• any Daifuku Oceania employee who referred you for a role, if you apply for that role on the basis of that referral;

• our related entities and bodies corporate;

• our agents (for example, our legal representatives, translators, interpreters and tax advisers in line with the law);

• suppliers who help deliver products or services on our behalf, or who we have engaged by us in relation to recruitment and related activities;

• people or organisations we have to, or are allowed to, share your personal information with by law (for example, government and regulatory bodies); and

• the police and other law-enforcement agencies to help them perform their duties, or with others if we have to do this by law or under a court order.
   

If we share your personal information, we will make sure appropriate protection is in place in line with privacy laws.
 

6. Overseas Disclosure of Information
 

We deal with many international organisations and use global information systems. As a result, we may disclose your personal information to countries outside Australia or New Zealand, for example to Japan, for the purposes set out in this privacy notice.
 

We take steps to make sure that, when we transfer your personal information to another country, appropriate protection is in place in line with data-protection laws. Often, this protection is set out under a contract with the organisation who receives that information.
 

Some of our technology service providers, including Job Adder Operations Pty Ltd (ABN 39 167 597 953) (“Job Adder”) who host our recruitment portal, may disclose your personal information to recipients located outside of Australia, including the United States, Canada and European Union. For details of how Job Adder manages your personal information, please see Job Adder’s Privacy Policy at Privacy policy - JobAdder.
 

By providing your personal information to us, you consent to our disclosure of your personal information to these parties. If you have any concerns regarding the transfer of your personal information overseas, please contact us using the details provided below.
 

7. How Long We Keep Your Personal Information
 

We will keep your information for the period needed to meet our legal responsibilities. We use the following criteria to help us decide how long we need to keep your personal information for.

• Whether you take up employment or another arrangement with us, and the length of that employment or arrangement.

• How long it is reasonable to keep records to show we have met the obligations we have to you and by law.

• Any periods for keeping information which are set by law or recommended by regulators, professional bodies or associations.

• Any time limits for making claims.

• Any tribunal, court or other relevant proceedings that apply.

• How long it would be reasonable to expect you to reapply for a job or, if you are employed by us, to ask for a reference.
   

We are committed to keeping your information secure and will store it in line with our Information Security Policy. If you would like more information about this policy, you can ask your recruitment officer for a copy of it.
 

8. Accessing and Correcting Your Personal Information
 

8.1 Access to Personal Information

Candidates have a right to request reasonable access to the personal information that Daifuku Oceania holds about you. To request access to your personal information, you should contact us at people.culture@daifukuoc.com.
 

8.2 Correcting Your Personal Information

We will take reasonable steps to ensure that your personal information is accurate, complete and up-to-date at the time of collecting, using or disclosing it. However, you also have a right to request correction of your personal information. If you believe any information we hold about you is inaccurate, incomplete or out-of-date, you should contact us to let us know at people.culture@daifukuoc.com. We will respond to your request within a reasonable period and will take reasonable steps to amend your records.
 

9. Data-Protection Contacts

If you have any questions, comments, complaints or suggestions relating to this notice, or any other concerns about the way in which we process information about you, please contact us at people.culture@daifukuoc.com.

You also have a right to make a complaint to your local privacy supervisory authority. The relevant contact details are:
 

Australia
Office of the Australian Information Commissioner
www.oaic.gov.au
enquiries@oaic.gov.au
Tel 1300 363 992

​
New Zealand
Office of the Privacy Commissioner
www.privacy.org.nz
Tel. 0800 803 909

​​

Malaysia

Personal Data Protection Commission Office

Department of Personal Data Protection (PDP), Malaysia

webmasterpdp(at)pdp.gov.my 

Tel: 03-8000 8000

Policy last updated: 30 June 2025